Privacy Policy

Welcome to TheXon! This Privacy Policy outlines how TheXon ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website www.thexon.com and purchase luxury watches, smartwatches, or related products ("Products"). By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you provide to us, including:

  • Contact Details: Name, email address, shipping address, and phone number.

  • Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via Shopify Payments or third-party gateways).

  • Order History: Products purchased, preferences, and warranty details.

  • Communications: Feedback, inquiries, or messages sent to our customer support team.

2. How We Use Your Information

We use your information to:

  • Process orders, authenticate payments, and arrange shipping.

  • Communicate about orders, promotions, or policy updates.

  • Personalize your experience (e.g., tailored product recommendations).

  • Improve our website, products, and customer service.

  • Prevent fraud and comply with legal obligations (e.g., tax reporting).

3. Information Sharing

We do not sell or trade your personal information. We may share it with trusted third parties only when necessary, such as:

  • Shipping Carriers (e.g., DHL, FedEx) to deliver orders.

  • Payment Processors (e.g., Shopify Payments, PayPal) to complete transactions.

  • Legal Authorities if required by law or to protect our rights.
    All third parties must keep your data confidential and secure.

4. Security

We implement industry-standard measures (e.g., SSL encryption, secure payment gateways) to protect your data. However, no online transmission or storage method is 100% secure. We cannot guarantee absolute security.

5. Cookies

We use cookies to:

  • Enhance site functionality (e.g., cart retention).

  • Analyze traffic and user behavior via tools like Google Analytics.
    You can disable cookies in your browser settings, but this may limit site features.

6. Third-Party Links

Our site may link to third-party websites (e.g., watch brands, certification authorities). We are not responsible for their privacy practices. Review their policies before sharing data.

7. Children’s Privacy

Our site is not intended for users under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy to reflect legal, operational, or security changes. Updates will be posted here, and material changes will be notified via email or site banners.

9. Contact Us

For questions, requests, or concerns about this policy, contact us at:
Email: [support@thexon.com]